Service Desk

{"xsrfToken":"d041fc75-d2a0-4fa6-98c5-1d537ebe3ec8_57390cfda55b12e7454bbf808c316f32329b14d1_lout","branding":{"id":"4","key":"score","name":"SCORE Chapter Website Support","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#00568a","headerLinkHoverBGColor":"#00568a","headerBadgeColor":"#00568a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/091655d0-21cb-4d1f-8356-5e09bbb2cfb6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NTlmNjAyYi1hZjJlLTQ5MGYtYTNhNi0zYzdhYWViYzhlNjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA5MTY1NWQwLTIxY2ItNGQxZi04MzU2LTVlMDliYmIyY2ZiNiI6WyJyZWFkIl19LCJleHAiOjE2MDQwMTU5MDMsIm5iZiI6MTYwNDAxNTI0M30.r130Ty6VGjUvucq2QjS_zQ1XDDcxzy8MpRPP7J-AiJo&client=559f602b-af2e-490f-a3a6-3c7aaebc8e65&mode=fit","logoId":"091655d0-21cb-4d1f-8356-5e09bbb2cfb6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Ecropolis Superhero Help Desk","sharedPortalName":"Ecropolis Superhero Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Ecropolis Superhero Help Desk","sharedPortalName":"Ecropolis Superhero Help Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#dcae1d","helpCenterTitleColor":"#00303f","bannerMediaApiUrl":"https://api.media.atlassian.com/file/056ca76d-a53d-41bd-ab3d-6e51dcc78c65/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NTlmNjAyYi1hZjJlLTQ5MGYtYTNhNi0zYzdhYWViYzhlNjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA1NmNhNzZkLWE1M2QtNDFiZC1hYjNkLTZlNTFkY2M3OGM2NSI6WyJyZWFkIl19LCJleHAiOjE2MDQwMTU5MDMsIm5iZiI6MTYwNDAxNTI0M30.O--ndTS_UVuFWDq1XxI6G0L4A8RwCHcdoH8xuZaoUlo&client=559f602b-af2e-490f-a3a6-3c7aaebc8e65&height=300&mode=fit","bannerMediaApiFileId":"056ca76d-a53d-41bd-ab3d-6e51dcc78c65","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"4","key":"score","projectId":10003,"serviceDeskId":4,"name":"SCORE Chapter Website Support","description":"Welcome! You can raise a Website request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"10050","name":"Constant Contact Email Request","descriptionHtml":"Please request a special email blast creation. If this email is to promote an event that was requested or already created, please note the event in the description, no need to fill out the rest of this form.","callToAction":"Constant Contact Email Request","introHtml":"Please request special Constant Contact email blast","icon":10512,"iconUrl":"https://superhero.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10512","groups":[4],"key":""},{"id":"10051","name":"Constant Contact Event Request","descriptionHtml":"Please enter all pertinent information for your event or event series to enable Ecropolis to enter the event in your chapter's Constant Contact account.","callToAction":"Constant Contact Event Request","introHtml":"Please request Constant Contact event creation for your chapter","icon":10308,"iconUrl":"https://superhero.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10308","groups":[4],"key":""},{"id":"10049","name":"Consulting","descriptionHtml":"","callToAction":"Consulting","introHtml":"Need advice, SEO consulting","icon":10524,"iconUrl":"https://superhero.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10524","groups":[4],"key":""},{"id":"10020","name":"Request a New Account or Make Changes","descriptionHtml":"","callToAction":"Request a New Account or Make Changes","introHtml":"Request a new SCORE webmaster login or make changes to an existing account.","icon":10526,"iconUrl":"https://superhero.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10526","groups":[4],"key":""},{"id":"10018","name":"Request an Update","descriptionHtml":"Please provide us with all the details and any assets such as images that we will need to make your updates.","callToAction":"Request an Update","introHtml":"Request a content update to your SCORE Chapter website.","icon":10527,"iconUrl":"https://superhero.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10527","groups":[4],"key":""},{"id":"10022","name":"Website Issue","descriptionHtml":"","callToAction":"Website Issue","introHtml":"Having a problem with your SCORE Chapter Website?","icon":10525,"iconUrl":"https://superhero.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10525","groups":[4],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[10022,10018,10020,10049,10050,10051]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SCORE","userLanguageHeader":"Need assistance that is not listed below?","userLanguageMessageWiki":"Email <a href=\"mailto:andrea.gwartney@score.org\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">andrea.gwartney@score.org</a> CORE ISSUES: If you are having difficulties with CORE, please go to <a href=\"https://help.score.org\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">help.score.org</a>","defaultLanguageHeader":"Need assistance that is not listed below?","defaultLanguageMessage":"Email [mailto:andrea.gwartney@score.org]\nCORE ISSUES: If you are having difficulties with CORE, please go to [help.score.org|https://help.score.org]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":true},"sharedPortal":{"name":"Ecropolis Superhero Help Desk","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}